An AI receptionist on the website and WhatsApp that answers questions and books appointments.
Patients message at all hours. Corniche Dental's AI receptionist answers on the website and WhatsApp, and books appointments straight into the clinic's calendar.
- Client
- Corniche Dental
- Industry
- Healthcare
- Location
- Abu Dhabi, UAE
- Services
- AI ProductsDigital Marketing
Highlights
- 01
Answers in seconds
Prices, insurance and preparation questions handled instantly.
- 02
Books while you sleep
Appointments made outside opening hours go straight into the calendar.
- 03
Knows when to hand over
Clinical or sensitive questions go to the team, with context.
01 The challenge
The front desk was overwhelmed with messages about prices, availability and insurance, and many arrived after the clinic had closed.
02 Our approach
We built an assistant trained on the clinic's services and policies, connected to the booking system, with clear rules for when to hand over to a person.
03 The outcome
Most enquiries are resolved instantly, appointments are booked around the clock and the team focuses on the patients in front of them.
What
changed.
- 70%Of enquiries resolved without staff
- 24/7Booking availability
- 2Channels: website and WhatsApp
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in mind?
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